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We believe consumers should always contact retailers about refunds first, as opposed to contacting banks or credit cards first. Why? Because when you contact your merchant first, the merchant can refund the payment immediately. Merchants can refund you faster because they are the ones who charged you in the first place. So if a product were to arrive late or damaged, then you would have the chance to communicate with the merchant and get your refund as soon as possible.

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RE: Customer Service
4259 Old Post Rd., Suite #3
Charlestown, RI 02813